Contact
Last updated: 2 November 2026
Questions about Nihao School, a membership or your data? Contact the seller directly using the details below.
1. Who you are contacting
Nihao School is operated by Pogorelskikh Kseniia, a private individual based in Paraćin, Serbia.
2. Support email
3. Response time
We reply within 14 calendar days.
4. Location
Pogorelskikh Kseniia, Paraćin, Serbia
5. What to include
- the email address of your Nihao School account;
- the Paddle order or transaction id, if your question is about a payment;
- the browser and device you use; and
- a short description of the problem.
Never send your card number or a password. Nihao School has no passwords.
6. Memberships and refunds
You can cancel a membership by email. The Refund and cancellation policy explains the refund window and how to ask for a refund.
7. Privacy requests
To ask for a copy, correction or deletion of your data, email sekih0907@gmail.com. You can also delete your account in Profile. See the Privacy policy for what we store and why.